Returns is confident you will be happy with your purchase. If for any reason this is not the case & you wish to exchange or refund products please read on for more information.

  • Goods must be unworn and in as-new condition. The protective clear plastic must still be in place on the shoe soles for any refunds or exchange to occur.
  • Goods must be returned in their original box/packaging
  • Goods must be received within 21 days from date of invoice
  • Any further changes of mind, will incur additional postage costs to be paid by you

Making a Return

Return by mail:

Please allow 14 days for exchanges or refunds to be received.

Goods are to returned to:

PO BOX 332, Paradise Point Qld 4216

Please note, you are responsible for the return shipping or handling charges. However BrookeDerek.comĀ  will cover the cost of re-mailing exchanged damaged goods on one occasion .

BrookeDerek.comĀ  will not take responsibility for items not received if you attempt to send them via non registered mail.