BrookeDerek.com is confident you will be happy with your purchase. If for any reason this is not the case & you wish to exchange or refund products please read on for more information.
- Goods must be unworn and in as-new condition. The protective clear plastic must still be in place on the shoe soles for any refunds or exchange to occur.
- Goods must be returned in their original box/packaging
- Goods must be received within 21 days from date of invoice
- Any further changes of mind, will incur additional postage costs to be paid by you
Making a Return
Return by mail:
Please allow 14 days for exchanges or refunds to be received.
Goods are to returned to:
PO BOX 332, Paradise Point Qld 4216
Please note, you are responsible for the return shipping or handling charges. However BrookeDerek.com will cover the cost of re-mailing exchanged damaged goods on one occasion .
BrookeDerek.com will not take responsibility for items not received if you attempt to send them via non registered mail.